Tip of the Week September 2, 2013

Creating and maintaining System Operator records.

The credentials for the first Administrator in an account are created from the trial account information used when the account is started. Thereafter, the Administrator creates and maintains all System Operator records for the account. The Volgistics Team does not assign, or update, login credentials for operators.

Your account’s service level limits how many System Operator records can be in place. Each account has room for two operators by default. After this, the service level determines how many operators can be added.

You can view the System Operator records setup in your account by selecting Setup from the menu and then expanding the “System Operators” link. If you want to know if an operator has accessed the system recently, you can search your account’s Event Log. Your web browser’s find feature (CTRL + F) can help you look for logins from one particular operator.

If you need to update or delete a System Operator’s record, select Setup from the menu, expand the “System Operators” link, and then select the operator’s name. To add a new operator, click the “Create a new operator” link.

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