Tip of the Week January 22, 2018

Use the email validity icon to determine if a volunteer’s email is accurate

When you send email through Volgistics, the system automatically tracks if the recipient’s email address is valid and uses an email validity icon on the Core tab of the volunteer record to identify its status.

By default, a volunteer’s email address is considered invalid if the last three messages sent have failed. If you wish to change the default to something different than three, you can do this by following the steps in help topic 2066.

Help topic 2065 explains more about the email validity icon and what each color of the icon means. You can also create a Set to find groups of volunteer records with a certain email validity marked. Help topic 2067 shows how to do this.

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