Tip of the Week February 15, 2016

Simplify VicNet access for users who have a volunteer and a Coordinator record.

If your organization uses the VicNet module, you may have users who have a volunteer and a Coordinator record in the system. In this case, the user would need to enter the appropriate login name and password combination each time to be taken to either their volunteer or Coordinator VicNet account.

These records won’t be linked in any way, so the user must take care to manage the login name and password for each record separately. This is especially true when setting or resetting passwords. If the email address and password are both set as the same values for both records, the user will see an option when logging into VicNet to select between their volunteer and Coordinator accounts when they login to VicNet. Help topic 1093 explains more.

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