Tip of the Week April 14, 2014

Keep a local back-up of your volunteer data to re-create volunteer records that are accidentally deleted.

Volgistics includes the ability to create a local back-up of your volunteer information by using Excel spreadsheet reports. One reason for making the report is that when these are saved to your local system, they can provide access to your volunteer data in a situation where you could not connect to the Internet. However, there is another useful purpose the back-up report could be used for.

When a volunteer record is accidentally deleted from your account, there is not a way to recover it through the system if the five day hold period passes. The only way to get it back in this case is to re-create the record. For situations like this, the back-up report can provide a useful starting point for entering the volunteer record. You may find Help topic 2165 useful to find the volunteer’s information on the report. There is also more information that might help you to re-create the record in Help topics 2024, 2399, and 2400.

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