Volgistics has guides designed to help volunteers with the VicTouch and VicNet modules If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Help topic 1147 “How to Sign-in and Sign-out at VicTouch: A Brief Guide for Volunteers” has information for the VicTouch module. The direct link for
Tag: VicTouch
Tip of the Week January 8, 2018
Review VicNet and VicTouch use. If your account’s service level includes the VicNet or VicTouch modules, you may want to review usage at times. This allows you to make informed decisions about whether the module is being underutilized and more training is needed, or if you want to remove the module from your service level
Tip of the Week November 13, 2017
Allow volunteers to see who else is scheduled in VicNet If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the ‘VicNet’ link. Select ‘Schedule tab’. Under ‘Volunteers can…’, select one of the options for showing who
Tip of the Week October 30, 2017
Spread holiday cheer with the VicTouch Greeting Cards feature. If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the
TLS 1.2 Required After October 15, 2017
This blog post is about a security update that is on the horizon for Volgistics. Before we tell you about the update, though, a little background information is in order. So hang on and we’ll get to the information you need in a little bit. (If you’re the tech savvy type and want to jump
Tip of the Week August 7, 2017
Set schedule calendar to default to a specific date or month If you’re using Volgistics for an event that will take place in the future, you may want to setup the schedule calendar to default to a specific date or month. This makes it easier to use because you will not need to change the
Tip of the Week July 10, 2017
Use VicTouch Greeting Cards as Event Reminders If your organization uses the VicTouch module and you have an event coming up that you want volunteers to remember, consider using a VicTouch Greeting Card. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through Vic Mail
Tip of the Week May 8, 2017
Customize VicTouch access and exit codes If your organization uses the VicTouch module, please note we recommend using it in kiosk mode whenever possible. The kiosk mode causes the display to fill the entire screen. This hides the URL address and web browser controls to make access more secure. You can find information on starting
Tip of the Week February 20, 2017
Include archived volunteers in Excel spreadsheet reports Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or
Tip of the Week January 23, 2017
Edit a volunteer’s sign-in time for VicTouch If your organization uses the VicTouch module, there may be times when volunteers arrive for duty and begin serving without remembering to sign-in. If this occurs and you find out before the volunteer leaves, you can easily correct this. First, have the volunteer sign-in through VicTouch. If it