Volgistics Has Guides for VicTouch and VicNet

Tip of the Week March 18, 2024 If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Volunteer Guide for VicTouch has information for the VicTouch module. The direct link for this is: Volunteer Guide for VicTouch Volunteer Guide for VicNet has information for volunteers using the beta

Simplify VicNet Access for Users With Multiple Records

Tip of the Week February 19, 2024 If your organization uses the VicNet module you may have users who have both a volunteer record and a Coordinator record in your account. In these cases, when the user logs into the VicNet module they’ll need to enter the appropriate email address and password to be logged

Review VicNet and VicTouch use

Tip of the Week January 8, 2024 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Allow Volunteers to See Who Else Is Scheduled in VicNet

Tip of the Week November 8, 2021 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Now when volunteers view the daily view of their schedule, they can see other volunteers who are scheduled. If you have volunteers who do not want

Custom Theming for Volunteer Features

Tip of the Week October 02, 2023 The parts of Volgistics that are designed for volunteer access (VicNet, VicTouch, the Opportunity Directory, and application forms) all include custom theming options. These settings allow you to use your organization’s own colors, keeping your branding consistent with your own website. For example, you can review and update

New VicNet App Available Now!

It’s finally here! The new VicNet app for Apple and Android devices will make it easier than ever for your volunteers to manage their schedules, update their profile information, and receive important information from you. We’re really excited about the app, but there are several things you need to know about the rollout, which we

Track Messages Received by Volunteers on the History Tab

Tip of the Week May 8, 2023 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages

Preview what volunteers see in VicNet

Tip of the Week October 17, 2022 If your organization uses the VicNet module you may want to preview what a volunteer sees when they login. This can be useful when you’re doing things such as setting up Vic self-scheduling to see if you’ve set it up correctly. One way to do this is to

Review Updated Features

Tip of the Week June 27, 2022 The volunteer-facing parts of Volgistics have been going through some big changes recently. These projects have resulted in a few new Volgistics features in a beta period, and we wanted to give you an overview of the updates and the status of each one. During these beta periods

Collecting Information from Fillable Forms

Tip of the Week June 20, 2022 Now that volunteers are able to upload documents, you can collect documents that require digital signatures (such as waivers, release forms, or authorization forms) through VicNet. This feature can only be used in the new version of VicNet in accounts that also use VicDocs. Keep in mind that in order