Changes in Yahoo and AOL’s delivery policies cause email delivery problems. Other ISPs and ESPs may follow. Volgistics takes many precautions to ensure that your email messages are delivered to volunteers and Coordinators as expected. However, we recently became aware that if you use an @aol.com or @yahoo.com address in a reply-to field in your
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Disable VicNet access for specific volunteer records If your organization uses the VicNet module, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and Flag settings on the VicNet Ground Rules page. However, there may be times
Archive old help inquires to “clean-up” your mailbox The “Help E-mail” tab of the Volgistics Mailbox is designed to provide an additional reference for System Operators. All System Operators in the account can review past questions and responses in case they may find the information helpful. However, there may be past help inquiries that are
Hide a field to omit it from Address Label Reports The Address Label Reports are designed to take the normal address fields in use and format them as a mailing label. However, there may be times when you do not wish to have a field appear on your labels. For example, if you are using
Keep a local back-up of your volunteer data to re-create volunteer records that are accidentally deleted. Volgistics includes the ability to create a local back-up of your volunteer information by using Excel spreadsheet reports. One reason for making the report is that when these are saved to your local system, they can provide access to
Allow volunteers to see who else is scheduled in VicNet If your organization uses the VicNet or VicTouch modules, you can allow volunteers to see other volunteers who are scheduled by: Select Setup from the menu. Expand the VicNet link. Select Schedule tab. Under Volunteers can…, select one of the options for showing who else
Use the Date of Last Activity field to see when a volunteer served last Volgistics makes it easy to see the last date a volunteer served with the Date of Last Activity field recorded in the Statistics box on the Core tab of the volunteer record. You enable this field to be shown by: Select
Make Assignments inactive to remove them from view while keeping service information There may be times when your organization no longer needs to track an Assignment. In these cases, the Assignment can be deleted—but this will also delete the Assignment details from volunteer service records. The date and hours will remain for the service entry,
How to use Volgistics to implement a recruitment strategy outlined in Energize Inc.’s Everyone Ready® online training program. Volgistics provides an excellent tool to manage and track your volunteers, and there are many other first-rate resources available that can help you with the “how-to” aspects of growing and retaining your volunteer base. One of these
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Use the email validity icon to determine if a volunteer’s email is accurate When you send email through Volgistics, the system automatically tracks if the recipient’s email address is valid and uses an email validity icon on the Core tab of the volunteer record to identify its status. By default, a volunteer’s email address is
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