Track Messages Received by Volunteers on the History Tab

Tip of the Week May 12, 2025 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages

Protect Your Account with Strong Passwords

Tip of the Week May 5, 2025 Data security is often at the forefront of the news today. We strive to make your Volgistics account secure behind the scenes, and prevent unauthorized users from gaining access by using three-part authentication for login, and security blocks to prevent repeated login attempts. However, security experts feel that

Run Service Reports for a Single Site, Place, or Assignment

Tip of the Week April 28, 2025 When you run Service Summary or Service Details reports, there may be times when you want to limit the service information included on the report to one particular Assignment, or to just the Assignments that fall under a particular Site or Place in your account. You can learn

It’s National Volunteer Week!

Tip of the Week April 21, 2025 Established in 1974 and now a part of Global Volunteer Month, National Volunteer Week is an opportunity to recognize the impact of volunteer service and the power of volunteers to tackle society’s greatest challenges, to build stronger communities and be a force that transforms the world. It’s also

Finding a Volunteer’s Application Date

Tip of the Week April 14, 2025 If you use online application forms to receive information from prospective volunteers, you may sometimes need to know when a volunteer submitted their application. There are a few ways you can find this date. If you haven’t received the application yet, you can see the date it was

Give Access to the Volgistics Store Without Giving Access to Your Volunteer Database.

Tip of the Week April 7, 2025 In many organizations, payment and billing is taken care of by a person in a department outside of volunteer services. In these cases, you can provide them with access to the Volgistics Store for your account without giving access to the volunteer database used to manage your records.

Receive Self-Scheduling Alerts by Email or Text as a System Operator

Tip of the Week March 31, 2025 Self-scheduling alerts can be setup on the Schedule ‘Rules’ tab of each Assignment record to send notifications whenever a volunteer adds or removes themselves from that Assignment’s Schedule. These notifications can be sent to system operators via the Volgistics Mailbox and/or to coordinators by email or text message.

National Volunteer Week Approaching

Tip of the Week March 17, 2025 National Volunteer Week is coming up! Established in 1974, National Volunteer Week is an opportunity to recognize the impact of volunteer service and the power of volunteers to tackle society’s greatest challenges, to build stronger communities and be a force that transforms the world. It’s also used to

Set up automatic reports to remind you to change Type

Tip of the Week March 10, 2025 Many organizations separate adult and youth volunteers by giving them different Types in their account such as “Adult” and “Junior.” There is not a way to automatically change the volunteer’s Type when they reach a specific age, but you can create a report to automatically be run to remind you

Include Archived Volunteers in Excel Spreadsheet Reports

Tip of the Week March 3, 2025 Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot be tagged or