Tip of the Week May 8, 2023 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages
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Tip of the Week February 06, 2023 If you need to send similar content to volunteers over and over, you’re not alone. Whether it’s onboarding and training material, thank-you notes, birthday messages, or newsletters, a lot of the content you send out might look surprisingly similar to messages you’ve composed and sent before. Rather than
Tip of the Week November 22, 2021 When you use Volgistics’ features to send email, Vic mail, or text messages to volunteers, a record of the messages sent to each volunteer is kept on his or her History tab. You can view this record to see if the message shows as being successfully delivered, or
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Including attachments with email you send is a great way to get things like blank forms, volunteer newsletters or handbooks, and invitations to your volunteers. While you could always send attachments through Volgistics, you were limited to just one with each message, and you had to upload it before composing the message. Now you can
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Archive inactive records to keep service information and save money Your Volgistics database is divided into archived and non-archived sections. The Archive is designed for long term storage of inactive volunteers. In your account’s service level, archived records cost significantly less because they have more limited functionality than non-archived records. For example, archived volunteers cannot
Track messages received by volunteers on the History tab Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as
View a sent email message to see recipients Volgistics keeps a list of email messages received on the History tab of each volunteer’s record. While this is useful if you know the names of the volunteers who received a message, there are times when you may not remember this information. In these cases, you can
Receive self-scheduling alerts by email as a System Operator Self-scheduling alerts can be setup on the Schedule ‘Rules’ tab of each Assignment record to send notifications whenever a volunteer adds or removes themselves from that Assignment’s Schedule. These notifications can be sent to system operators via the Volgistics Mailbox and/or to coordinators by email. This
Make sure volunteers at your domain receive your email messages In the past when an email message was sent from your account, messages were always sent from our system on your behalf using your email address as the ‘From’ address. However, with more mail systems introducing more sophisticated email authentication protocols, like SPF and DMARC,
Message history is available on History tab of volunteer record When you use Volgistics’ features to send email, Vic mail, or text messages to volunteers, a record of the messages sent to each volunteer is kept on his or her History tab. You can view this record to see if the message shows as being
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