Volgistics Has Guides for VicTouch and VicNet

Tip of the Week March 18, 2024 If your organization uses the VicTouch or VicNet modules, Volgistics offers guides and tutorials for your volunteers! Volunteer Guide for VicTouch has information for the VicTouch module. The direct link for this is: Volunteer Guide for VicTouch Volunteer Guide for VicNet has information for volunteers using the beta

Review VicNet and VicTouch use

Tip of the Week January 8, 2024 If your account’s service level includes the VicNet or VicTouch modules, you may want to review how you’re using those features. This allows you to make informed decisions about whether the module is being underutilized and more operator training or volunteer training is needed, or if you should

Spread holiday cheer with Greeting Cards

Tip of the Week October 30, 2023 If your organization uses the VicTouch module, you can create holiday cards which will be displayed when volunteers sign-in. The setup options allow you to customize a heading and message, and choose a date range for when the cards will be shown. You can use the graphics that

Allow Volunteers to See Who Else Is Scheduled in VicNet

Tip of the Week November 8, 2021 If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Now when volunteers view the daily view of their schedule, they can see other volunteers who are scheduled. If you have volunteers who do not want

Custom Theming for Volunteer Features

Tip of the Week October 02, 2023 The parts of Volgistics that are designed for volunteer access (VicNet, VicTouch, the Opportunity Directory, and application forms) all include custom theming options. These settings allow you to use your organization’s own colors, keeping your branding consistent with your own website. For example, you can review and update

Use VicTouch Greeting Cards as Event Reminders

Tip of the Week June 05, 2023 If your organization uses the VicTouch module and you have an event coming up that you want volunteers to remember, consider using a VicTouch Greeting Card. Volunteers will see the reminder each time they login during the time period you select. Sending a reminder message through Vic Mail

Customize VicTouch Access and Exit Codes

Tip of the Week May 22, 2023 If your organization uses the VicTouch module, there are several options for launching it. If you set up a desktop shortcut, you can use kiosk mode so the display fills the entire screen and hides browser controls to make access more secure. You can find information on starting

Track Messages Received by Volunteers on the History Tab

Tip of the Week May 8, 2023 Each time a volunteer is a recipient of an email, text, or Vic Mail message from your account, an entry is added to the Messages section of the volunteer’s History tab. This feature tracks custom email and text messages sent by System Operators as well as automatic messages

Just one week before legacy VicTouch retirement

Tip of the Week January 09, 2023 Next week, on January 17th, we’ll be finally retiring the legacy version of VicTouch. If you haven’t already, now is the time to make the switch! If you’re not sure which version you’re using now, take a look at your sign-in stations. If you see blue numbers and