Category Archives: Tip of the Week

This is part of our Tip of the Week series. These weekly quick tips will help you utilize features in Volgistics you may not have known about. Check back often for new tips!

Tip of the Week January 15, 2018

Name Sets by function to make them easy to find As your Volgistics account grows, you may find that you have a lengthy list when you select Sets from the menu. The list of Sets is alphabetized by the name … Continue reading

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Tip of the Week January 8, 2018

Review VicNet and VicTouch use. If your account’s service level includes the VicNet or VicTouch modules, you may want to review usage at times. This allows you to make informed decisions about whether the module is being underutilized and more … Continue reading

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Tip of the Week Janurary 1, 2018

Find Volgistics’ W-9 form online Many organizations are required to have an up-to-date W-9 form from companies that they do business with. For convenience, we update our W-9 form regularly and you can access it online. This allows you to … Continue reading

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Tip of the Week December 25, 2017

Archive old help inquires to “clean-up” your mailbox The “Help E-mail” tab of the Mailbox is designed to provide a reference for System Operators. All System Operators in the account can review past questions and responses in case they find … Continue reading

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Tip of the Week December 18, 2017

System Operators can check their own system access rights and find their account’s Administrator Volgistics allows each account’s Administrator(s) to set user levels and other rights for each System Operator for their account. If you’re a System Operator and you … Continue reading

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Tip of the Week December 11, 2017

Disable VicNet access for specific volunteer records If your organization uses VicNet, there may be times when you want to disable access for some volunteers. You control who can access VicNet overall by using the Status, and the Type and … Continue reading

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Tip of the Week December 4, 2017

Track multiple addresses and phone numbers for volunteers on their Contacts tab. Volunteer addresses and phone numbers are stored on the Core tab of the volunteer record. In most cases this is sufficient to track the volunteer’s information. But sometimes … Continue reading

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Tip of the Week November 27, 2017

Message history is available on History tab of volunteer record. When you use Volgistics’ features to send email, Vic mail, or text messages to volunteers, a record of the messages sent to each volunteer is kept on his or her … Continue reading

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Tip of the Week November 20, 2017

Keep a local back-up of your volunteer data. Volgistics includes the ability to create a local back-up of your volunteer data using Excel spreadsheet reports. One reason to save this data to your local system is to access to your … Continue reading

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Tip of the Week November 13, 2017

Allow volunteers to see who else is scheduled in VicNet If your organization uses VicNet or VicTouch, you can allow volunteers to see other volunteers who are scheduled by following these steps: Select Setup from the menu. Expand the ‘VicNet’ … Continue reading

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